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Editorial

April 2004

Disappointment

Have you ever been disappointed with a large purchase? Most of us have, whether it was a car, computer, camera, or watch. When you pay a high price for something, your expectations for it are usually equally high. Most times, when you buy something expensive, you feel a hint of trepidation -- the fear of those expectations not being met, of wasting your money. Over the long term, will your purchase have been worth it, or will you end up replacing it sooner than you expected? And what will you do if you don’t like it?

The fact is, you never really know how anything will work out, until -- well, until you’ve seen how it works out.

Home-theater components are especially susceptible to such anxiety. Although there’s not supposed to be a downside to this relaxing hobby, sometimes there is. A new set of speakers or an amp is not a refrigerator or washer-dryer -- it’s a luxury item that’s supposed to make your life more fun.

I recently worked with a friend on updating his home theater. We set out to get that last iota of resolution from his system by improving his main-channel amplification. His system sees double duty as a home theater and music system -- both two- and multichannel -- and already sounded darn good. Still, he felt that itch to switch that is the impetus for an upgrade. What we found was that bettering something that was already very good was more difficult than we’d expected.

In fact, when the power amplifier he was replacing left his system and the better amp was moved in, things got not better, but worse. I felt my friend’s disappointment as if it were my own system: After all, I had advised him about this upgrade, which had cost him several thousand dollars, and the result was worse sound than before.

Fortunately, our disappointment was short-lived. The problem that we initially heard turned out to be a mismatch between connector types and an adapter used between his processor and the new amp. Once that technical snafu was resolved, things did improve significantly, and the excitement and hope that had inspired the upgrade returned in full. His system now sounded better -- much better -- and we both felt the improvement was well worth the money. A happy ending.

It’s doesn’t always turn out that way. Nothing can quell your enthusiasm for a hobby quicker than the feeling that you’ve wasted your time and your money. On the other hand, a wise upgrade that heightens your enjoyment of your home-theater system -- which, after all, is there only to give you enjoyment -- is satisfying.

The moral: Next time the itch to switch strikes, don’t make rash decisions that could dampen your love of home theater over the long term. Research your purchases thoroughly. A satisfying upgrade will keep your enthusiasm for the hobby alive and well.

 ...Jeff Fritz
editor@hometheatersound.com 

 


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